Storm dispatch simulator
What happens when a member calls at 2 AM
Run the simulation to watch a priority ticket move from ring to cleared driveway inside the guaranteed window.
Call received — 02:14 AM
Member property flagged automatically by phone number. Silver maple limb down across the driveway.
Priority triage
Membership status verified. Ticket jumps ahead of 7 non-member requests already in the overnight queue.
On-call crew auto-alerted
Bucket Truck 2 (Ruiz / Whitaker) paged. Crane support placed on standby pending photo assessment.
Crew rolling
Route pushed to the truck tablet with gate codes, hazard notes, and overhead power line markings.
SMS tracking sent
"Apex crew en route, ETA 41 min. Track: apx.link/7T2K" — updates at arrival, mid-job, and completion.
Cleared inside the 2-hour window
Driveway opened at 03:52 AM. Photo log and debris haul-off ticket filed to the member's account.
Dispatch & route board
Every crew, every property, one screen
The board your office runs on during a storm night — and the same one that keeps summer mow routes from slipping.
Scheduled Routes
3Maple Ridge HOA — mow route
Crew 1 · 07:00
Delaney Estate — canopy thinning
Crew 3 · 09:30
MemberBrightwell Plaza — salt refill
Crew 4 · 11:00
Priority Storm Queue
214 Hollowbrook — limb on driveway
2-hr SLA · 02:14 AM
Storm priorityCedar Point Offices — blocked entry
2-hr SLA · 02:41 AM
Storm priorityCrew on Site
2Bucket Truck 2 — Hollowbrook
Rigging · arrived 02:55
Storm priorityPlow 5 — Northgate Center
Lot 60% cleared
Completed
3Wexler Residence — leaf haul
Photo log filed
MemberRoute 9 Retail — de-icing
Signed off 01:20
Ashgrove — risk inspection
TRAQ report sent
MemberDemo board with sample tickets. A live build syncs crews, SMS status, and photo logs.